When you own a business, you have two choices. You can either decide to invest money in replacing stolen goods, or to invest money in a nice security system. When I first started my business, I decided to ignore security measures altogether, which caused me to net a loss for the year. However, after a suggestion from my mentor, I decided that it might be wise to install a nice security system. You wouldn't believe how much better things got. Within a few weeks, theft was almost completely eliminated. My blog is all about helping you to tighten up security measures.
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As business communications evolve, so too do the threats associated with their misuse. Today, a private branch exchange (PBX) or business phone system remains the backbone of most companies' telecommunications infrastructure. However, these systems are not exempt from security vulnerabilities which could involve eavesdropping and even worse problems. To safeguard business integrity and continuity, you should consider upgrading your PBX to one that has additional security features. Modern business phone systems should be equipped with a host of security measures that will counteract some of the security challenges all businesses can face. Read on to find out more about how to keep your telecommunications strategy on track with respect to business security.
Digital Encryption
The first security measure you should be looking out for is call encryption. Digital data communications are typically encrypted when messages are sent back and forth over the cloud, such as within emails, for example. With modern Voice Over Internet Protocol (VoIP) systems, audio conversations are converted into digital data packets in much the same, unscrambled at the other end so that a conversation can take place. However, unencrypted data can be intercepted and manipulated by hackers. Look for a telecommunications provider with hosted VoIP solutions as a part of their portfolio since these will usually feature state-of-the-art encryption protocols for PBX systems, such as Secure Real-Time Transport Protocol (SRTP) or Transport Layer Security (TLS), to name just two approaches that will keep your VoIP calls private.
Firewall Protection
Another key security feature that many businesses benefit from in the digital age is a robust firewall system, ideally one that is designed specifically for VoIP-enabled business phone systems. Seek out a firewall solution that incorporates Session Initiation Protocol (SIP). This approach means gaining specific capabilities that are able to scrutinize the distinct traffic patterns of VoIP communications to help prevent, for example, industrial espionage. A good VoIP firewall will protect against common malicious attacks or unauthorized access attempts to access your PBX from outside of your organization, as well.
Call Logging And Alerts
Finally, only consider upgrading to business phone systems that offer detailed logging and alert functions. Such security features mean you can maintain comprehensive call logs, including failed login attempts, for example. This will help you to track down the source of any malicious attacks whether they're internal or external to your business. Furthermore, such features also help to track unusual call patterns, thereby offering invaluable insights into any potential or ongoing security breaches. Typically, these alert systems notify system administrators about any suspicious activity that has been detected.
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